All Systems Operational
Uptime over the past 90 days. View historical uptime.
MedicTek Owned Operational
90 days ago
99.81 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Server Hosting ? Operational
90 days ago
99.58 % uptime
Today
VPN ? Operational
90 days ago
99.87 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Comcast Business ? Operational
90 days ago
100.0 % uptime
Today
Verizon FIOS ? Operational
90 days ago
100.0 % uptime
Today
WhyFly ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 ? Operational
90 days ago
100.0 % uptime
Today
Remote Monitoring App ? Operational
90 days ago
100.0 % uptime
Today
HelpDesk App ? Operational
90 days ago
100.0 % uptime
Today
Phone Carrier VOIP ? Operational
90 days ago
100.0 % uptime
Today
N-Able Data Backup ? Operational
90 days ago
100.0 % uptime
Today
E-Mail Filtering by AppRiver ZIX ? Operational
90 days ago
100.0 % uptime
Today
Threat Protection App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Worldwide Crowdstrike outage - recovery processes underway
Postmortem - Read details
Jul 20, 13:52 EDT
Resolved - All servers have been restored as of this message. Some desktops that remained off-line during our restoration may require additional steps. If you are still experiencing problems with your desktop or laptop and you've rebooted it once, please call our office at 800-260-9910. At this time, any issues outside of normal business hours will still be handled under our contract terms - if your issue can wait until we reopen on Monday, that may be the most economic option. Thank you for your understanding with this global issue. We will be performing a post-mortem and evaluation of options to migrate threat protection to another platform, if that is deemed necessary.
Jul 19, 16:33 EDT
Update - A fix has been issued by Crowdstrike; however, the steps involved will require multiple steps to recover Windows desktops that will not boot normally. A simple reboot may correct your situation; however, PLEASE DO NOT IMPLEMENT A FIX YOURSELF AS THREAT ACTORS MAY EXPLOIT GOOGLE SEARCHES OR STEPS TO RECOVER AND COMPROMISE YOUR SYSTEM. Only use steps issued by MedicTek to recover. More information will follow - we understand the urgency.
Jul 19, 08:46 EDT
Identified - Crowdstrike, the market leader in AI threat protection released an update within the last 24 hours that caused multiple Windows platforms to go off-line. MedicTek is aware of the issue and has begun recovery operations and we expect to have servers restored as soon as physically possible. Due to the volume of outages, this process will take time and you may experience several hours for recovery operations underway. At this time, it does not appear to be a breach, but rather a faulty software update released by the publisher. More updates will follow.
Jul 19, 07:33 EDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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