Resolved -
The carrier reports calls are performing correctly now.
Jan 14, 20:00 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 14, 14:08 EST
Identified -
MedicTek received a notice from our phone carrier regarding certain inbound call failures from AT&T networks. The carrier is continuing to work with AT&T to resolve the issue. If you experience any call problems, it would be helpful to note the date/time as well as the caller-ID, if available and open a ticket with us at helpdesk@medictek.com. Thank you.
Jan 14, 11:13 EST